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PAT MCGRATH LABS

Questions about an order, shipping, returns, exclusive offers, exclusions, Subscribe & Save, and more? Get answers to FAQs at Pat’s Customer Care Desk.

Customer Care 

Where can I find an update on my order’s status?

HOW TO TRACK YOUR ORDER

How long will it take for my order to arrive?

Will you ship to a PO Box?

DOMESTIC SHIPPING & HANDLING

What is the transit time for international shipments?

Who is responsible for international customs fees?

Where does PAT McGRATH LABS ship to?

INTERNATIONAL SHIPPING & HANDLING

What is your return policy?

Domestic Returns & Exchanges

International Returns

TikTok Shop Returns

RETURN & EXCHANGES

Are there any exclusions from offers or promotions?

How do I apply a promo code during checkout?

What if I'm having trouble applying a promo code to my order?

Does PAT McGRATH LABS offer a professional discount?

DISCOUNTS, OFFERS, PROMOTIONS & EXCLUSIONS

Can I update my order after it's been placed?

ORDERS

What forms of payment do you accept?

PAYMENT

How do I find out about the next PAT McGRATH LABS product launch or restock?

LAUNCHES

Are PAT McGRATH LABS products cruelty-free?

Where can I find more information about your products?

What are PFAS?

Why are PFAS in PermaGel Pencils?

What should I do with my PermaGel Pencil?

How can I find out when a product will be back in stock?

PRODUCT

What are the terms & conditions of PAT McGRATH LABS E-Gift Cards?

E-GIFT CARDS

What is Subscribe & Save?

How do I join?

What will happen after I join?

How do I make changes to my order or account information?

How do I combine items to be in the same order?

What types of payment are accepted?

SUBSCRIBE & SAVE

What are the terms and conditions of the Candy Crush Sweepstakes?

SWEEPSTAKES TERMS

All articles

Categories

HOW TO TRACK YOUR ORDER

DOMESTIC SHIPPING & HANDLING

INTERNATIONAL SHIPPING & HANDLING

RETURN & EXCHANGES

DISCOUNTS, OFFERS, PROMOTIONS & EXCLUSIONS

ORDERS

PAYMENT

LAUNCHES

PRODUCT

E-GIFT CARDS

SUBSCRIBE & SAVE

SWEEPSTAKES TERMS